Terms & Conditions

• 1. Introduction

  Welcome to Holiday Chaska! By accessing or using our website (www.holidaychaska.com) and/or booking our travel services, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please refrain from using our website or booking any services.

• 2. Services Provided

  Holiday Chaska offers travel packages, tours, and related services including but not limited to hotel reservations, guided tours, transportation, and activities. All services are subject to availability and may be altered based on customer requests, seasonal changes, or operational conditions.

• 3. Booking Process

  To book a service, you will need to provide necessary personal information such as your name, contact details, and payment information. By making a booking, you confirm that all information provided is accurate. You will receive a confirmation email once your booking is successfully processed.

• 4. Payment

  Payments for services can be made through credit/debit cards, bank transfers, and other available payment methods on the website. Full payment or a deposit (as specified on the booking page) is required to confirm your booking. If payment is not received, we reserve the right to cancel your booking.

• 5. Customer Responsibilities

  It is your responsibility to ensure that you have the appropriate travel documents, including passports, visas, and health certifications, where required. Holiday Chaska is not responsible for any issues arising from the lack of proper documentation or any personal circumstances preventing travel.

• 6. Cancellation and Refunds

  Please refer to our Refund Policy for detailed information regarding cancellations and refunds.

• 7. Liability

  Holiday Chaska will not be liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products. Our liability is limited to the amount paid for the service in question.

• 8. Travel Insurance

  We highly recommend that you purchase travel insurance to cover unforeseen events, including trip cancellations, medical emergencies, or lost baggage. Travel insurance is not included in our services.

• 9. Modifications to Terms

  We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated date.

• 10. Governing Law

  These Terms and Conditions are governed by the laws of India. Any disputes arising from these services shall be subject to the exclusive jurisdiction of the competent courts in India.